Skip to main content
0

Cocoon Shop Refund Policy


This website is owned and operated by LDLP Limited. LDLP Limited run hair & beauty salons and specialise in hair & beauty products.

As a shopper on our website you have the right to cancel within seven days of receipt of our products and receive a full product refund. This applies to unopened products only.

If you have benefited from free delivery Cocoon Shop reserve the right to refund the cost of your products minus any delivery costs we have incurred in sending the products out to you.

We recommend getting adequate insurance for your return in case of loss in the post.

To receive your refund please follow the instructions below:

SIGN UP FOR SPECIAL OFFERS & SKINCARE TIPS